Frequently Asked Questions
How is the temperature of concentrate regulated?
This is up to the operator as each SOP varies. That being said we see a lot of facilities aim to achieve –40 degrees.
How do I clean my system?
Refer to user manual or give customer support a call at…..
Is there training offered after purchase?
Yes with each purchase, shipping, training, and installation support is included.
How much space is needed for each system?
TruSteels offers a wide range of sizes. We can work with your team to ensure our equipment will meet your space requirements.
How much manual labor is required to run the machinery?
This depends on the level of automation required by the client. The TruSeries can be automated to run on a central remote HMI tablet, reducing the amount of labor required. With full automation you will require an operator to load/unload fiter bags from the centrifuge.
What certifications does Trusteel have?
TruSteel offers 3rd party engineering peer reviews, SF1, 21-CFR-11, MTRs,IQ, OQ
Does TruSteel have equipment other than solvent recovery systems?
Yes TruSteel produces a front-to-back solution called the TruSeries. The TruSeries includes solvent chilling via the Instacool; extraction via Western States C40, filtration with ErtelAlsop, solvent evaporation with the AutoVap, decarboxylation using the Decarb-Reactor, and distillation using EVO.
How do you recommend cannabis biomass be prepared before extraction with ethanol?
We recommend grinding the material to a 1/8-¼”, medium grind. When extracting with a centrifuge it’s important to find a balanced grind that facilitates a clean extraction without exposing too many unwanted compounds. During the spin dry process, you want the solvent to evacuate the cellulose matrix and a medium course grind is ideal to ensure the material does not cake on the wall of the centrifuge preventing solvent from escaping.
Can you remove color from cannabis oil with distillation?
Color remediation of the final product begins with how the input material was harvested and stored. The process continues by ensuring the material has an ideal grind size before extraction. If wanting to reduce the pickup of chlorophylls and pigments, lowering the temperature of the solvent will change the selectivity of the solvent thus limiting the pickup of unwanted pigments, gums, sugars, lipids, and fats. After extraction of the material, the micelle can be filtered using various media like carbon and silica to further remove color. Throughout the rest of the process, it is important to operate under vacuum conditions, void of oxygen, with minimal heat, to reduce changes of product degradation. By following sound Standard Operating Procedures, from cradle to grave, a processor can ensure the lightest product possible.
Does TruSteel TruSeries have a winterization step?
When operating a TruSeries system, the process temperatures are stabilized during the entire process eliminating a need for a long winterization process. However, we have clients with various needs and in those cases we include a winterization step to meets clients needs.
Does the InstaCool use LN2 or dry ice?
Neither, the Instacool uses a glycol chiller to chill the heat exchangers. This design allows the use of glycol to stabilize each step of the process line.
How does the InstaCool work when integrated with the centrifuge a the TruSeries?
The InstaCool is an inline chilling solution that allows the operator to select desired temperature and output volume. The InstaCool provides on demand chilled solvent for the centrifuge.
Does TruSteel offer isolate solutions?
Yes, we offer a custom solution. Call us today to learn more.
Where does TruSteel manufacture it’s equipment?
TruSteel is proud to design/prototype/manufacture/assemble a variety of equipment at our facility in Grass Valley, CA.
Can I do small batches TruSteel equipment or a TruSeries end to end extraction system?
The modularity of the TruSeries allows a variety of centrifuge options, ranging from RD/Start-Up, commercial, and light industrial.
What’s the smallest batch size you can run in TruSteel equipment?
The C15 average load size is 12-15 lbs. Call us today to ask about our tabletop RD centrifuge by WS.
Is TruSteel equipment GMP?
GMP is a standard for our clients, and our equipment meets their needs. TruSteels equipment meets todays pharmaceutical standards. SF1, MTR, 21-CFR-11
Can I place the AutoVap in a C1D1 environment?
Yes, however f you place an AutoVap in a C1D1 environment, you will downgrade the rooms rating to C1D2, the rating of the AutoVap.
Do I still need a rotovap after I get an AutoVap?
The decarboxylation process after the AutoVap can be accomplished with our Decarboxylation Reator DR-10, or with a Rotovap. We suggest that every lab keep a Rotovap for various other lab processes.
Can TruSteel help with a C1D2 booth or a modular container design?
We offer pre-engineered UL listed booths and modular labs from our partners at Podtronix. See link….
Does TruSteel work with PSinspectors for Field Verification of equipment and TruSeries?
Yes we work with PSInspectors to provide engineering peer reviews of TruSteels equipment and PSI works with our clients to ensure compliance with the entire operation.
Can I use my own heater and chiller with the AutoVap?
TruSteels equipment is engineered peer reviewed with specific components, some of which are custom designed to meet equipment specifications. If you have further questions, reach out to one of our technical sales agents and they can assist you.
What makes TruSteel different from everyone else? Why do processors choose TruSteel?
TruSteel is a grass-roots, Northern California cannabis startup that is owned and operated by processors. Like many exceptional stories, we got our start in the garage and have since expanded to serve cannabis, hemp, nutraceuticals, biotech, and pharmaceutical. The company manufactures its equipment in USA and we pride ourselves on our craftsmanship and engineering.
Can TruSteel install and train me on used equipment I purchased from a private sale?
We are happy to support used TruSteel equipment. We can offer clients the option to send the equipment to TruSteel for a factory refurbishment. We offer remote support on our legacy systems regarding installation and training.
How does TruSteel’s trade up program work?
Based upon how long you have owned the equipment, we will apply a percentage of the value of the system, minus ancillary components, towards an upgrade purchase.
Does TruSteel offer a maintenance program?
TruSteel’s Maintenance Packages are focused on preventing down-time, increasing efficiency, lowering costs over time, and ensuring the value of your equipment.
- Complete Equipment Inspection
- On-Site Equipment Maintenance
- On-Site Re-Training Offered
- On-Site Optimization Review
- Annual IQ/OQ Re-Qualification
- Extended Annual Warranty*
- Discounts on Products and Equipment*